APCI provides independent pharmacy services that help pharmacies reduce costs, improve operations, and grow through purchasing, claims support, clinical programs, marketing, and public policy expertise.

Through our industry-leading agreement with McKesson, APCI offers deeply discounted pricing on prescription drugs, OTC items, and front-end merchandise. We return millions of dollars annually in rebates and dividends to our members. Additional savings are unlocked through preferred vendor programs negotiated by our Vendor Contracting team.

APCI Choice Clinical and Claims Management is an industry-leading value-added service that helps members protect revenue, resolve payment issues, and better understand the claims activity affecting their pharmacy.

Through APCI Choice, members receive support with claims reconciliation, discrepancy resolution, appeal assistance, and reimbursement review. The program helps pharmacies identify potential underpayments, pursue recoveries when appropriate, and reduce the administrative burden of managing complex third-party claims.

• Claims reconciliation: Review paid claims against expected reimbursement to help identify discrepancies.
• Discrepancy resolution: Support with researching and resolving payment issues that may affect pharmacy revenue.
• Appeal assistance: Help preparing and submitting appeals when claims are not paid as expected.
• Revenue protection: Ongoing support to help members recover dollars they may otherwise miss.

APCI Choice also membership includes the audit support program CAPS, APCI’s Comprehensive Audit Prevention Services program.

PBM audits can be time-consuming, stressful, and financially disruptive for independent pharmacies. APCI helps members prepare for audits, respond effectively, and reduce the risk of costly recoupments.

Through CAPS – APCI’s Comprehensive Audit Prevention Services program – members receive practical support before, during, and after the audit process. Services include:

• Audit preparation and prevention guidance
• Support with PBM audit responses and documentation
• Compliance education to help reduce common audit risks
• Available on-site audit assistance for qualifying situations

With APCI audit support, members have experienced pharmacy professionals in their corner when audit challenges arise.

PRO is a value-added APCI service focused on financial analysis, operational management, and long-term business performance. For a monthly fee, APCI’s PRO consultants provide personalized strategies to:

• Analyze financial performance and industry benchmarks
• Identify operational opportunities and reduce waste
• Support succession planning and long-term pharmacy value

PRO helps independent pharmacy owners make better business decisions through one-on-one support, benchmarking, and pharmacy-specific guidance.

With Choice Clinical Services, APCI members can grow their role as community healthcare providers. Benefits include:

• Direct vaccine purchasing from a range of manufacturers and distributors
• Support with RFPs for immunization contracts with employers and government entities
• Access to an online scheduler for large-scale immunization events

Members also benefit from Your Medicare Assistant – a concierge-style program that connects patients with licensed Medicare counselors to find the best plan. This service is especially valuable during open enrollment season.

APCI’s Advertising and Marketing team provides tailored tools to help member pharmacies stand out in competitive markets. Services include:

• Digital marketing toolkits and campaign templates
• Retail strategies to increase customer traffic and OTC sales
• Custom-designed marketing pieces, provided to members at cost

Our Front End Development services provide pharmacies with the products and services they need to beat the competition. Services include:

• Seasonal promotional materials and endcap displays
• Dollar-store-type products
• Pre-designed planogram layouts in a variety of popular sizes
• The independent pharmacy industry’s leading monthly advertising circular

APCI’s Public Policy team works on behalf of independent pharmacies at both state and federal levels, fighting for fair reimbursement, PBM reform, and pharmacy protections. Members receive timely updates, alerts, and tools to take action when it matters most.

Most importantly, APCI policy efforts get results! In 2025 alone, APCI assisted in generating legislative wins in Arkansas and Alabama, and continues to work with Congressional offices to develop federal legislation.

Health benefits are a top priority for employees and a key competitive advantage for employers. APCI members can now offer affordable, flexible coverage through the APCI Association Health Plan:

• Medical coverage provided by Blue Cross and Blue Shield
• Access to large-employer rates and multiple plan options
• Includes prescription drug benefits, with optional dental, vision, life, and disability coverage
• Available to pharmacies with two or more full-time employees

Enrollment is available year-round, making it easy for members to enhance their employee benefit offerings.

The Cash Flow Accelerator (CFA) helps pharmacies improve liquidity by providing a weekly advance on earned rebates. Effective May 8, 2025, the CFA advance rate increased to 30 percent. Eligible pharmacies must demonstrate six months of consistent rebate activity.