Take Control of Your Pharmacy’s Profitability with APCI PRO

At the foundation of PRO’s services is the Financial and Industry Benchmark Analysis (FIBA), a comprehensive review of financial performance and operational efficiency, presented alongside peer and industry benchmarks.

This industry-leading report enables pharmacy owners to:

• Identify strengths and weaknesses across key performance indicators
• Assess alignment with best practices in staffing, payroll, and inventory
• Use comparative data to guide decision-making and goal setting
• Build a clearer, more actionable financial picture of the business

This analysis serves as a strategic starting point for business improvement and growth.

APCI PRO members also have access to OneQ, APCI’s proprietary platform designed to help independent pharmacies identify actionable opportunities across purchasing, prescription data, clinical services, and claims reconciliation.

OneQ complements the broader PRO approach by helping members move from analysis to action. The platform gives pharmacies a practical way to review opportunities that may support smarter purchasing decisions, stronger reimbursement oversight, and improved pharmacy performance.

Through OneQ, PRO members can review potential opportunities related to inventory returns, discounted generics, inventory exchanges, NPI reviews, DAW reviews, NDC reviews, clinical opportunities, and more.

• Purchasing Opportunities
  Identify opportunities that may help your pharmacy make smarter buying decisions and better manage purchasing performance.
• Prescription Data Reviews
  Evaluate key prescription data points, including NPI, DAW, and NDC review opportunities.
• Clinical Service Opportunities
  Review clinical opportunities that may support expanded patient care services and improved pharmacy performance.
• ResolveRx Claims Reconciliation
  Track payments, identify potential issues, and manage reimbursement follow-up through APCI’s ResolveRx process.

Used regularly, OneQ helps PRO members better connect financial and operational insight with practical next steps that can strengthen the business side of the pharmacy.

PRO delivers personalized, ongoing consultation through PRO Inspire, a member-centered advisory model that translates financial data into practical guidance.

Each participating pharmacy is partnered with a dedicated PRO Advocate who offers individualized support aligned with specific business goals.

PRO Inspire includes:

• Monthly communications to review performance and progress
• Custom reporting to support strategy execution and accountability
• Background screening tools to improve workforce planning
• Advisory support and practical solutions from experienced pharmacy consultants

With focused communication, industry knowledge, and specific business intelligence, PRO Inspire Advocates help pharmacies translate analysis into action.

Beyond financial benchmarking and personalized support, PRO offers a range of additional services that contribute to stronger business outcomes and long-term planning.

These include:

• Compliance and purchasing performance reviews to help identify rebate risks, purchasing gaps, and contract-related opportunities
• Guidance on rebate optimization and supplier contract alignment, including strategies to prevent revenue loss and improve purchasing efficiency
• Advisory support for succession planning, including pharmacy valuation assistance and preparation for ownership transitions
• Operational policy support, including documentation and tools to strengthen internal processes

This comprehensive approach ensures that pharmacy owners receive relevant insight and actionable strategies across all key areas of business operations.

PRO is not a product or report; it is a strategic partnership designed to help independent pharmacies make better decisions, protect long-term value, and build stronger businesses for the future.

By combining financial expertise, benchmarking tools, and personalized support, APCI PRO helps pharmacy leaders navigate today’s challenges with clarity and control.